Our Shipping Policy
Thank you for your generous support of People for Animal. This Shipping Policy outlines how we handle shipping for any rewards or gifts related to your donation.
1. Shipping for Donation Rewards
At [Your Website Name], we may offer certain rewards or thank-you gifts in exchange for your donation. These gifts may include items such as t-shirts, mugs, or other branded merchandise. If you receive a reward as part of your donation, the following shipping guidelines apply:
- Shipping Address: Please ensure the shipping address you provide at the time of donation is accurate. We are not responsible for delays or misdeliveries due to incorrect or incomplete shipping addresses.
- Shipping Times: Orders are processed once a week, and we aim to ship all donation-related rewards within [X] business days of receiving the donation. Please note that processing times may vary depending on the item and availability.
- Shipping Carrier: We use [Insert Shipping Carrier, e.g., USPS, FedEx, UPS] for delivery. Once your reward has been shipped, you will receive a tracking number via email (if applicable).
- Shipping Fees: [State if shipping is free or if there is a charge. If charges apply, specify the rate or criteria for free shipping.]
2. International Shipping
We currently offer international shipping to [list countries or regions you can ship to]. Please note that international shipping may take longer than domestic orders, and you may be responsible for any customs duties or taxes incurred on your shipment.
- Customs Fees and Taxes: International orders may be subject to import duties, taxes, and other fees, which are the responsibility of the donor. These charges are determined by the destination country and may vary. Please check with your local customs office for more information.
- Shipping Time: International shipments may take anywhere from [X] to [X] weeks depending on the destination country.
3. Non-Physical Donations
If your donation does not include a physical reward or item, no shipping will be required, and you will receive an email confirmation of your donation along with a receipt for tax purposes.
4. Lost or Damaged Shipments
We take great care in ensuring that all rewards are shipped securely. If your item is lost or damaged in transit, please contact us within [X] days of receiving your shipping confirmation so we can resolve the issue.
- Lost Shipments: If you have not received your shipment within [X] weeks (domestic) or [X] weeks (international), please contact us, and we will investigate the issue.
- Damaged Shipments: If your item arrives damaged, please email us at [your email address] with photos of the damage and your order number, and we will work with you to replace or resolve the issue.
5. Order Modifications and Cancellations
Due to the nature of donation-based transactions, orders cannot be modified or canceled once the donation is processed and the reward has been dispatched. If there is an issue with your donation or shipment, please contact us as soon as possible, and we will do our best to assist you.
6. Contact Us
If you have any questions or concerns regarding our shipping policy or the delivery of your donation reward, please do not hesitate to contact us at:
People For Animal
admin@pfappf.com